Click and Collect - How It Works

Products shown on the website are those which we normally keep in stock. They can be ordered on-line using our click and collect service.
Choose the products you would like to order by adding them to your shopping basket and select your preferred collection date from the calendar. The website will only allow for collection on the days we are normally open (Tuesday, Wednesday, Thursday, Friday and Saturday).  However, there may be occasions where you are unable to select your preferred date from the calendar due to Carnival days, workload or holidays. If this is the case please call us to see how we can help.
Once you have paid for your order at checkout, you will receive a confirmation email that your order has been received and payment has been made.
We will reserve and prepare the products you have ordered ready for you to collect on the day that you have chosen. Just present your confirmation email or proof of ID when you collect. 

Same Day Collection
Some orders can take considerable time to prepare (balloon arrangements), so therefore the on-line click and collect process does not accept orders intended for collection on the same day. However, we are open Tuesday - Saturday, so please feel free to visit the shop if you need your balloons or party accessories sooner and we will do our best to help. Alternatively, we can accept telephone orders on 01298 938060.

Important: Please leave at least 2 hours between ordering helium filled latex balloons and collecting them. This applies to both "telephone orders" and "in person" shop orders.

Out of Hours Collection
Need balloons for Sunday? No problem! We can provide you with helium filled balloons for Christenings, birthdays and other Sunday occasions. Providing your balloons have been ordered in advance, simply collect them from us the day before.  All our balloons are pre-treated so they will still look great for days!