Click and Collect - How It Works

Products shown on the website are those which we normally keep in stock. They can be ordered on-line using our click and collect service.
 
Using our click and collect service is free and easy!
 
Choose the products you would like to order by adding them to your shopping basket and select your preferred collection date from the calendar. Please note that the website will only allow for collection on the days we are normally open (Tuesday, Wednesday, Thursday, Friday and Saturday)
 
Once you have paid for your order at checkout, you will receive a confirmation email that your order has been received and payment has been made.
 
We will reserve and prepare the products you have ordered ready for you to collect on the day that you have chosen. Just present your confirmation email or proof of ID when you collect.

 
 
Same Day Collection
 
Some orders can take considerable time to prepare (balloon arrangements), so therefore the on-line click and collect process does not accept orders intended for collection on the same day.
 
Please feel free to visit the shop if you need your balloons or party accessories sooner and we will do our best to help. Alternatively, we can accept telephone orders on 01298 938060.

Important: Please leave 3 hours between ordering helium filled latex balloons and collecting them. 


Out of Hours Collection
 
It is not possible to order products for collection outside of normal business hours, or when the shop is closed due to public holidays, for example.